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Important Notice: Amended KYC regulations effective from April 1, 2017


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Thank you for using Coincheck.

 

The Act on Prevention of Transfer of Criminal Proceeds will officially enforce on April 1, 2017.

 

To comply with Act on Prevention of Transfer of Criminal Proceeds, Coincheck is conducting KYC (Know your customer) process.

Important Notice: Please answer questions to process identity verification. The postcard will be delivered to registered address accordingly.

 

■ Resident in Japan who have completed identity verification before March 1, 2017 (individual users).

※ Users who have not completed identity verification must complete it by April 1, 2017. If you cannot complete identity verification by the due date, all transactions such as order, deposit/withdrawal, etc. may be disabled.

 

For users who have completed identity verification before March 1, 2017, after answering questions provided by Coincheck, we will perform identity verification by mailing physical postcard. Please re-submit documents if your address has changed from previously submitted documents or document valid date has expired. (Some users who have completed identity verification before 1st March 2017 may don’t need to answer to the questions. Please check your status by checking the information below.)

 

– A user whose address is different from the previously submitted document.
—-> Please Resubmit the documents & Answer to the questions

– A user whose documents valid date has expired.
—-> Please Resubmit the documents & Answer to the questions

– A user whose documents is up to date.
—-> Please answer the questions.

 

【Identity verification page】
Re-submit documents or answer to the questions from the following URL. (Please login)
You can also check your status (progress status) from here.
Https://coincheck.com/en/accounts/info

After you resubmit the documents or answer the questions, we will mail physical postcard as Coincheck to your registered address. The identity verification will complete when you receive the postcard.

 

■ For individual or corporate users who live outside of Japan.

We will announce separately about identity verification for corporations/individuals living outside of Japan. Details will be announced on this blog. If you have any questions, please feel free to contact our customer support.

 

Coincheck customer support
Https://coincheck.com/en/info/contact

 

■ About your status

On the identity verification page, the status (progress status) for each user are displayed like below. Please refer to this guide and complete registration.

Screen Shot 2017-03-24 at 19.45.17

 

【Identity verification page】
Re-submit documents or answer to the questions from the following URL. (Please login)
You can also check your status (progress status) from here.
Https://coincheck.com/en/accounts/info

 

Thank you for your understanding and cooperation.

If you have any questions, please feel free to contact our customer support.

 

Coincheck customer support
Https://coincheck.com/en/info/contact

 

We will continue to humbly provide world-class secure and safe service to users around the world.

Coincheck Cryptocurrency Exchange